Waiter
2023-10-14
Full Time
Description
Overview
A global hospitality chain with a presence in over 25 countries is looking to hire a Waiter who will greet and seat the guests, take the orders, serve them properly, and watch to see if the guests need anything. He/she clears guests' tables and keeps checking on guests to make sure they are happy.
What you will be doing:
- Follow all policies and procedures as mentioned in the Orientation manual
- Be committed to implement service standards (service sequences) and understand that these have been developed to maintain a consistent brand image.
- Ensuring a high standard of personal grooming and hygiene and maintaining a professional appearance at all times.
- Completing all established set-up duties on time as well as following restaurant opening & closing procedures.
- Constantly checking the overall cleanliness and tidiness of the work area, especially his/her section.
- Being part of any shift briefing and ensuring a smooth transition and handover between shifts without disturbing the guest.
- Communicating with management in regard to menu changes throughout service.
- Ensure that all policies and procedures are followed as mentioned in the Orientation Manual
- Be committed to implementing service standards (service sequences) understanding that these have been developed to maintain a consistent brand image.
- Taking food, wine, and beverage orders as well as always suggesting specialties using appropriate selling techniques.
- Serving food, wine, and beverages to the guests.
- Clearing his/her tables (during and after service)
- Cleaning and replenishing condiments and guest's supplies
- Reporting regular guests and transmitting feedback to the supervisors or management from what he heard from the customers (for example, quality of food, taste, or freshness of ingredients..).
- Helping the guests as much as possible.
What we are looking for:
- A Bachelor's or equivalent in hotel/restaurant management or technical hostelry is desirable.
- At least 1 year of experience in the food service industry with at least 6 months in a Waiter position
- Very good knowledge of food & beverage products.
- Great skills in guest relations and teamwork spirit
- Ability to operate a POS System and CCM
- Good organizational skills.
- The technical skill to easily communicate in both: English and Arabic as well as French is a plus.
Working days - Six days a week with one day off
Salary - 60000 Naira
Location - Victoria Island
Job Type: Full-time
Salary: ₦60,000.00 per month
Application Question(s):
- Do you have FMCG experience?
Experience:
- Food technology in FMCG: 1 year (Required)